CHECK IN & CHECK OUT REQUIREMENTS
- Check in time 15:00. Early check in is possible based on availability.
- Check out time 12:00.
- If you would like to request a late check out, please inform the reception. Late check out is subject to availability and charges may apply.
- Clients must be at least 18 years old to check in at the Metropol Hotels. To prevent fraud and in interests of security, guests are required to confirm their identity by providing a valid identification at check in.
- All guests must fill out the registration card (name, citizenship, date of birth, address, phone number, e-mail, signature). Names of all guests occupying the room must be registered as well.
- Children aged 12 or under must be supervised by parents or guardians at all times.
- Parking is available for extra fee either outside or in the garage. Please note that the hotel has limited amount of parking slots. Parking slots need to be pre-booked and are subject to availability. To reserve a parking slot, please contact the sales department firstname.lastname@example.org or hotel reception email@example.com
- Public car parks are available nearby. We kindly advise to pay attention to parking arrangements and prices as the hotel is located in the City Centre and free parking is not available.
- “Do not disturb” – we understand and respect your need for privacy. However, the hotel reserves the right to visually inspect all guest rooms every 24 hours to ensure the well-being of our guests and confirm the condition of the room.
- Daily cleaning is carried out every day between 10:00-16:00.
- Bed sheets are changed every 3 days.
- If you need extra towels, blankets, pillows etc, please notify the reception.
- If you need a baby cot or an extra bed in your hotel room, please notify the sales department firstname.lastname@example.org or reception email@example.com prior your arrival during the reservation process.